Terms of sale

1. Who you are contracting with

All sales are made by Sarvalok Animal Health Exports LLP, Unit 4, Pharma Park Phase II, MIDC Hingna, Nagpur 440016, Maharashtra, India, India, registered under IEC IEC 0309XXXXXX.

2. Prices and quotations

Prices shown on this website are indicative ex-works values in US dollars and do not constitute an offer. A binding price is the one stated on a proforma invoice issued by us, and it is valid for the period stated on that invoice. Prices exclude freight, insurance, destination duties and taxes, registration costs and document legalisation unless expressly included.

3. Orders and acceptance

An order placed through this website is a request. A contract is formed when we issue a proforma invoice accepting the order. We may decline any order, in whole or in part, including where a product cannot lawfully be supplied into the destination market or where the buyer cannot evidence the licences required.

4. Buyer qualification and prescription products

Products marked as prescription only are supplied solely to licensed importers, wholesalers and veterinary distributors holding valid authorisation in the destination country. The buyer warrants that it holds every licence, permit and authorisation required to import, hold and distribute the goods, and will provide evidence on request. We will withhold shipment where that evidence is not provided.

5. Payment

Terms are stated on the proforma invoice. Where payment is made in cryptocurrency, the invoice remains denominated in US dollars and is discharged only when the stated amount of the stated asset is received on the stated network and reaches the stated confirmation count. Transfers sent on an incorrect network, to an incorrect address, or in an asset other than the one quoted are at the sender's risk. Underpayments are credited and the balance remains due. Overpayments are refunded to the originating address or held to the buyer's account at the buyer's election. Network fees are borne by the sender. Quoted crypto amounts are valid for 30 minutes.

6. Delivery and risk

Delivery terms follow the Incoterm stated on the invoice, interpreted under Incoterms 2020. Delivery dates are estimates given in good faith and are not of the essence. Risk passes in accordance with the applicable Incoterm.

7. Inspection and claims

The buyer shall inspect the goods on arrival. Claims for shortage, damage or non-conformity must be notified in writing within fifteen days of arrival, with batch numbers and photographic evidence. Claims relating to latent defects must be notified within fifteen days of discovery and in any event before the expiry date of the batch.

8. Regulatory responsibility

The buyer is responsible for product registration, marketing authorisation, labelling compliance, import permits, pharmacovigilance and all other regulatory obligations in the destination market. We supply manufacturing and quality documentation in support. We do not act as a marketing authorisation holder and give no warranty that any product is registrable or saleable in any particular market.

9. Limitation of liability

Our aggregate liability arising out of or in connection with any order shall not exceed the invoice value of the goods giving rise to the claim. We are not liable for indirect or consequential loss, including loss of profit, loss of contract, demurrage or regulatory penalties. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

10. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural disaster, epidemic, war, civil unrest, government action, port closure, carrier failure and failure of banking or blockchain infrastructure.

11. Governing law

These terms are governed by the laws of India. The courts at Nagpur, Maharashtra have exclusive jurisdiction, save that we may bring proceedings to recover sums due in any competent court.

This is a template prepared for a demonstration deployment. Have it reviewed by a qualified lawyer in your jurisdiction before you publish it.