Privacy notice

What we collect

When you send an enquiry or place an order we collect the name, company, email address, phone number, destination country, business type, import licence reference, address and message you provide. When you place an order we also record the order lines, totals and any cryptocurrency transaction hash you submit.

The RFQ list on this site is stored in your own browser using local storage. It stays on your device and is not transmitted to us until you submit an enquiry or an order.

Why we use it

To answer your enquiry, to prepare a quotation, to perform a contract, to meet our own legal and regulatory obligations as an exporter of pharmaceutical products, and to trace batches in the event of a quality investigation or recall.

Who we share it with

Manufacturers whose products are in your order, where necessary for production or investigation. Freight forwarders, customs brokers and carriers, where necessary to ship. Government authorities, where required by law. We do not sell personal data and we do not use it for advertising.

How long we keep it

Enquiry records for three years. Order and batch traceability records for five years from shipment, because pharmaceutical traceability obligations require it.

Your rights

Depending on where you are, you may have rights to access, correct, delete or restrict processing of your data, and to object to it. Write to export@sarvalokanimalhealth.com and we will respond within thirty days. Where a deletion request conflicts with a legal record-keeping obligation, we will tell you which records we must retain and why.

Cookies and analytics

This site sets no advertising or tracking cookies. Local storage is used for the RFQ list only.

This is a template prepared for a demonstration deployment. Have it reviewed against the privacy law that applies to you before publishing.